Privacy Policy

Last Updated: October 22, 2026

At Her Property, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us. Our website is https://hpherproperty.pk.

1. Information We Collect

When you visit our website or place an order, we may collect personal information such as your name, phone number, email address, billing address, and shipping address. We may also collect order information, including products purchased, order details, payment method, and delivery information. In addition, we may collect technical information such as your IP address, browser type, device information, and website usage data, as well as messages, inquiries, feedback, and other information you provide when contacting our team. We collect only the information reasonably needed to operate our website and provide our services.

2. How We Use Your Information

We may use your information to process and confirm orders, arrange deliveries, provide order updates, respond to questions and customer service requests, improve our website and products, enhance your shopping experience, prevent fraudulent transactions, protect our website, and comply with applicable legal and regulatory requirements. We may also send promotional messages or updates where permitted by law and, when required, with your consent.

3. Payments and Cash on Delivery

Her Property may offer Cash on Delivery (COD) as a payment method. If you choose COD, we use your contact and delivery details to confirm and deliver your order and collect payment. We do not request your online banking password, ATM PIN, or other confidential banking credentials through our website or customer service channels.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to remember your preferences, support shopping cart functionality, improve website performance, and understand how visitors use our website. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping cart functionality.

5. Sharing Your Information

We do not sell your personal information. We may share relevant information with trusted third parties when necessary, including delivery and courier companies to deliver your orders, website hosting and technical service providers to operate our website, payment or transaction service providers where applicable, and legal or regulatory authorities when required by law. These parties should receive only the information necessary to perform their relevant services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no online system or method of electronic transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal obligations. When information is no longer needed, we take reasonable steps to delete it or otherwise handle it appropriately.

8. Your Privacy Rights

Subject to applicable law, you may request access to the personal information we hold about you, correction of inaccurate or incomplete information, or deletion of information that we are not legally required to retain. You may also withdraw consent for optional marketing communications and ask questions about how your information is used. To make a privacy-related request, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services. Her Property is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing personal information.

10. Children’s Privacy

Our website is not specifically directed at children. We do not knowingly collect children’s personal information in violation of applicable law. A parent or legal guardian may contact us if they believe a child has provided personal information that should be reviewed or removed.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, or legal requirements. Any changes will be published on this page with an updated revision date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact Her Property through our website at https://hpherproperty.pk or by phone or WhatsApp at 0300 9462626. For email inquiries, please use the official email address displayed on our website.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will obtain it separately as appropriate.